NSF Payments - The What, Why, and How of NSF in D365 Finance

NSF, or Non-sufficient funds, are payments that have been received that are rejected by the bank as the account tied to the payment does not have sufficient funds to be paid out. These are often referred to as "bounced checks." This blog will detail how to set up and utilize the NSF functionality in Dynamics 365 for Finance to reverse the payment and mark it as NSF.

Set up Collections Agents and Customer Pools

When setting up the Credit and collections module in your D365 Finance environment, you will want to ensure that your collections team will have access to work with their assigned customers. Logging in and seeing all of the Customers with all of their information can be an overwhelming experience, making it more difficult for your collections team to do their job. D365 Finance allows for the creation of Collections agents with the ability to filter only assigned information.