From time to time, we have all ended a subscription service. It happens - maybe the service doesn't meet your needs anymore. Perhaps it has gotten too expensive. Regardless of the reason, it is a common occurrence and Microsoft Dynamics 365 for Finance's Subscription billing module has a solution for terminating subscriptions.
Now you are probably thinking, "Oh great, something complex to add to my never-ending duties..."
Nope! Terminating a Billing schedule in the Subscription billing module is easy, and I am going to walk through it.
|"I'll be back... when I am ready to subscribe again"
Terminating the Billing Schedule
- Adjust schedule
- Bill remaining
- No adjustment
|Recurring contract billing parameters
Terminating Recurring Billing
- Select a Termination date
- Select the Termination type
- Select the Credit option
- Choose to Prorate daily (or not)
- Select a Reason code
- Provide Termination notes